By: | | Dogs, Cats, Pet Sitting

How do you know if the pet sitter you hire will be a good fit for you and your pets? Many pet owners want a pet sitter who is experienced, trustworthy, and reliable, but they’re not always sure how to go about finding one. These questions are designed to help you get to know the pet sitter(s) you are considering so that you can choose the right one for your furry family members.

1. Are phone calls and emails returned by the pet sitter in a timely manner?

Pet sitters are often busy during the day driving to and from clients’ houses and caring for pets, so they might not be able to answer your call or reply to your email immediately, but it is important that you are able to get a hold of your pet sitter to make schedule requests, changes, or cancellations.

Ready Pet Go Practice: During normal business hours, we generally respond to calls and emails within a couple of hours, and we respond the next day to calls and emails that come in after hours.

2. Is the pet sitter bonded and insured, and can they provide proof of coverage?

In the event of negligence and or intentional wrongdoing on the part of the pet sitter, liability insurance and bonding protects both you and the sitter. Anyone can say they are bonded and insured, so be sure to ask to see a copy of their insurance card or certificate of coverage.

Ready Pet Go Practice: We are fully bonded and insured through Pet Care Insurance. And we’re happy to show a copy of our certificate of coverage to clients at the Meet & Greet.

3. Does the pet sitter have positive reviews and testimonials from their clients?

Why it’s important: Reading reviews from others who have used the pet sitter’s service can give you a good idea of the quality of service they provide and whether the pet sitter will be a good fit for you and your pets.

Ready Pet Go Practice: You can read our reviews and testimonials from our many happy clients on our testimonials page and on Yelp.

4. What days and hours is the pet sitter available?

Some pet sitters only work part-time or have a very full schedule, and may not be available certain days or hours when you will be needing service. You need to be sure your pet sitter is available at the times you need pet sitting.

Ready Pet Go Practice: We offer pet sitting visits 365 days a year from 7 am to 9 pm also offer overnight pet sitting.

5. How much notice does the pet sitter need in order for you to book your request for pet sitting?

Some pet sitters require a minimum number of days notice for schedule requests or charge an additional fee for short-notice requests.

Ready Pet Go Practice: We schedule pet sitting visits on a first come, first serve basis. We do our best to accommodate last minute requests (and we are usually able to) and do not charge anything additional for short notices that we are able to accommodate. We generally recommend clients give one to three weeks notice to have the best chance of us being available.

6. Does the pet sitter meet with you and your pets in advance?

It’s important that you, your pets, and your pet sitter all feel comfortable with each other. You will be trusting your pet sitter to care for your pets and home while you’re away.

Ready Pet Go Practice: We do a meet & greet with all new clients and their pets. We want you to feel comfortable with us, and we want to get to know you and your pets and their personal routines.

7. How much experience does the pet sitter have caring for the type of pets you own?

To provide the best possible care for your pets, your pet sitter should be familiar with the basic needs and behavior of the type of pets you own.

Ready Pet Go Practice: Our pet sitters have personal and professional experience caring for all types of pets. We regularly care for dogs, cats, ferrets, rabbits, birds, reptiles, and more. Ashley, the owner, has been a professional pet sitter and dog walker for over 10 years and has 6 years experience as a veterinary assistant. All our pet sitters are also certified in pet first aid.

8. Does the pet sitter have a service agreement?

A well-written service agreement is a mark of professionalism and explains the pet sitter’s policies and procedures, as well as your rights and responsibilities as a client.

Ready Pet Go Practice: We have a service agreement that all clients must agree to before starting service with us. You can view our service agreement in its entirety here.

9. How much time will the pet sitter be spending with your pets each visit?

How much time your pet sitter needs to spend with your pets will depend on the number and type of pets you have and how complicated their care routine is.

Ready Pet Go Practice: We offer clients a variety of visit lengths to choose from, starting at 30 minutes.

10. What will the pet sitter do if your pet needs emergency medical care?

Your pet sitter should know basic pet first aid and be prepared to take your pet to a veterinarian for a medical emergency. You need to inform your pet sitter what your wishes are in the event your pet needs emergency care and the pet sitter in unable to reach you.

Ready Pet Go Practice: Our pet sitters are certified in pet first aid and familiar with many of the local veterinarians, including 24-hour emergency animal hospitals. We ask all clients to provide their veterinarian’s information for our records, as well as a veterinary release authorizing us to obtain emergency care for their pets.

11. Does the pet sitter provide other home services for clients in addition to pet care?

Since the pet sitter will be at your home on a regular basis while you’re away, it’s convenient to have them take care of basic home tasks like bringing in the mail, watering plants, alternating lights, and putting out the garbage.

Ready Pet Go Practice: We perform basic home care tasks like those listed above at no additional charge.

12. Will the pet sitter provide daily updates letting you know how your pets are doing while you’re away?

Receiving daily updates can give you peace of mind knowing your pets are being well cared for.

Ready Pet Go Practice: After each visits, we send clients an update by email or through our mobile app, with photos and message letting them know how their pets are and what we did during the visit.

If you have more questions about pet sitting or would like to get started with Ready Pet Go, please contact us or give us a call at 240-221-5335.